Now Hiring - Online Sales Specialist in Sunrise, FL

We are BrandsMart - one of the leading Consumer Electronics and Appliance Retailers in the Southeast. With 10 retail stores in South Florida and the Atlanta area and a growing e-commerce presence, BrandsMart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high-energy, incentive-based environment with competitive benefits. This is much more than a job it is a career with purpose.

PRIMARY PURPOSE

To pleasantly greet the public, offer proper information about the products and services offered by BrandsMart USA; sell and explain the merchandise BrandsMart USA offers to the satisfaction of the customer; sell and explain extended service plans to the satisfaction of the customer; sell and explain different finance and payment options to the customer. To strive to continuously improve knowledge of the products sold by BrandsMart USA; strive to improve knowledge of the competition, to assist customers with customer service issues and complete shopping reports as required.

ESSENTIAL JOB FUNCTIONS

• Greet Customers

A Product Specialist is the voice of the Company. It is the responsibility of each employee to treat all customers pleasantly and with respect. The Product Specialist must greet each customer in such a way as to make the customer feel genuinely welcome. A Product Specialist should be willing to impart whatever information the customer requests and be willing to educate the customer on our products whether or not the customer intends to make a purchase.

• Sell Merchandise

The Product Specialist must sell the merchandise provided by the Company in accordance with the current pricing policy for that item. The Product Specialist should not sell any item at a price above the maximum price set by the company. The Product Specialist must be able to sell and explain the function of any products within the Product Specialists assigned department. As part of the selling function the Product Specialist is required to instruct the customer in the proper use of a product and assemble some of the products purchased by the customer when the particular item sold requires assembly or instruction.

• Sell Extended Service Plans

All Product Specialists are required to sell and accurately explain the service contracts offered by BrandsMart USA. The service contract must be added to a sales invoice accurately.

• Product Specialist Marginal Job Functions

During periods of an assigned shift when activity does not require the number of salespeople assigned, a Product Specialist may be required to perform a combination of the following functions:

• Clean and maintain the office area.
• Other related Product Specialist duties as assigned by the Department Manager.
• Assist with customer service issues, transferring of product and scheduling for order fulfillment.

REQUIRED KNOWLEDGE, SKILLS and ABILITIES

Individuals must possess and be able to demonstrate the following knowledge, abilities, and skills necessary to the essential functions of the Product Specialist position, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to read English (or another language as may be required for one specific location) sufficiently to read invoices, repair orders, faxed requests, and similar written materials.
• Basic English language writing skills for completion of orders, request (inter Company and faxed requests) and other necessary correspondence as may be required.
• Fluency in spoken English (or other language as may be required for one specific location) for communication with customers sufficiently to be understood and be able to accurately comprehend responses.
• Basic math skills, including multiplication, addition, subtraction, and division, necessary to verify amounts and costs of merchandise and quantities as may be required.
• Occasionally the ability to grasp, lift or otherwise move goods weighing up to twenty-five pounds.
• Sufficient manual dexterity in at least one hand to be able to operate all computer terminals and other electronic equipment and manually complete paperwork such as sales orders, transfers and customer inquires. Minimum typing speed of at least 35 words per minute with no errors is required.
• Ability to stand and continuously perform essential job functions with minimal direct supervision for a complete selling shift which can be as much as a ten and one quarter shift, with as much as two thirty-minute meal breaks and three fifteen-minute breaks.
• Ability to learn and perform accurately all essential Product Specialist position functions with minimal direct supervision, within two weeks after an employee begins work.
• Some knowledge of the Companys mission, purpose and goals, and the role of the Product Specialist in achieving them.

BrandsMart Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, BrandsMart is proud to offer competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:

• Employee assistance program
• Employee purchase program with exclusive discounts
• Physical and financial well-being programs
• 401(k) plan with contribution matching
• Paid time off, including vacation days, sick days, and holidays
• Life and disability insurance
• Medical, dental and vision insurance
• Pay on Demand

**Benefits vary based on full- and part-time employment status.

About BrandsMart
At BrandsMart, we sell a wide variety of consumer electronics, home appliances, furniture, and accessories throughout the Southeast United States. Our customers shop at BrandsMart for the same reason you should choose us for the next step in your career our focus on being a premier retail leader and providing a customer experience that is second to none. If you are looking for a company with passion and a dedication to our customers and team members alike, join us today.

BrandsMart is committed to creating a diverse and inclusive work environment, celebrates our team members differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact [please apply online].
BrandsMart is an Equal Opportunity Employer.

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